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What the FAQ?

Frequently asked questions

What are Magic Links?

That is a really good question! 'Magic links' are unique and safe order links that allow you to get orders, and collect order quantities or sizes for items without a hassle.

'Magic link' recipients receive one-off links via email or text and can place orders or give you information without logins. Once they have completed the order or your enquiry, the link disappears so that they can't use it again. 

Orders will be fulfilled automatically by suppliers and warehouses or with your approval whilst all data will be stored in our system for your further analysis. 

Can I change my plan later?

 

Most definitely. Our aim is to help you find the best solution and processes so that you'll only pay when we add you and your team value.

How do you handle shipping?

We can either use your organisation's logistics deals or alternatively ours. We have partnered up with DHL Go Green (climate compensated deliveries) and PostNord among others that help you deliver your items wherever needed. 

Can you help with warehousing or productions?

Yes we can. We have third party (3pl) warehousing partners who can help you store, package and ship your marketing and promotional materials.

In case you need production support, we also have great, sustainable producers in our network.

What's your privacy policy?

You can find our privacy policy and terms & conditions here.